As I'm sure you're also aware, different sites are ran in different ways - regardless of the owner.I have read this highly entertaining 5 page thread and have the following thoughts.
1) This is a Vertical Scope owned site. I am the Admin on another VS owned site and I have never seen the Admin on any site or the VS corporate staff allow multiple vendors to "duke it out" and basically have a public cat fight. Should have been stopped and taken private way quicker then 5 pages in. Knowing many many people who work at VS personally I am surprised this has been allowed to go on and so much back and forth without moderation.
I'm one of them. I've dealt with them on multiple occasions, and never had a good experience. As an admin of this site, it puts me in a difficult position. I'm not a fan of KAI and the history associated with them, but they are a paying vendor and they deserve a chance to make things right.But, as stated above KAI will have their feet held to the fire if they don't produce some actions to follow their words, because if one thing is true about this forum, it's that people aren't afraid to voice their opinions, and that's how it should be.
I know this is an intro thread, and I know we've gotten off topic, but I think it's fair to say that a lot of us members feel like this was opening Pandora's box, and it should be expected that some of us are going to have some pretty strong feelings about KAI becoming a vendor here.
I've posted about my experiences before. Including receiving the wrong side mirror twice, while having to pay to ship them both back. I gave up after the third screw-up, and bought my mirror somewhere else.I've received an item that wasn't as described. Despite me being very clear that it was their fault, I still had to pay for return shipping. At least I did get a refund (but only after I reminded them).
And that's why we love this forum tbh I used to log in once a week or month, but now I check in every hour or as much as I can.The members of this forum are not only fellow enthusiasts, but they're just like family. We look out for each other, speak our mind, and share our ideas/knowledge.
Yea unless 21 is the new 60 then possibly, but then I'm not sure how I picked up my natural tan.. :thinking: lolWas that you jhall?? Lol jp but man she sounded seriously unprofessional
I thought she was the only good thing about that video. She is just an employee doing her job of relaying what her superiors told her. She stayed calm and collected no matter how many times the same questions was asked to her. She gave consistent and concise answers. She sounded disappointed to have to be in that position. Again, not her fault... just doing her job.but man she sounded seriously unprofessional
You may have hit on a potentially unsolvable aspect of what people are worried about. Just as she was doing what she could, the fundamental operating procedure is flawed to where she was powerless to help. So just as she failed to help solve the obvious problems, so to will a PR person fail to help solve the problems. You will feel good and hear good words, but that just can't fix the problems caused by the fundamental structure of how things work. Adding more fresh apples to the barrel by hiring more pr people won't change the fundamental issue of the rest of the barrel being filled with rotten apples. Perhaps you could say that even if all the apples were replaced with fresh ones, it won't matter if the barrel is broken and contaminates the apples.I thought she was the only good thing about that video. She is just an employee doing her job of relaying what her superiors told her. She stayed calm and collected no matter how many times the same questions was asked to her. She gave consistent and concise answers. She sounded disappointed to have to be in that position. Again, not her fault... just doing her job.
My wife, who works for a large insurance company/bank said the same thing. And she is an expert on call center professionalism... lol. She gets SERIOUSLY irritated when phone reps don't know how to do their job or aren't professional.