With a 2019 SX, there are 5 ways to open the trunk:
1. Press the button on the dash
2. Use the remote
3. Have the Smart Trunk feature open it for you
4. Use the manual release if the car is unlocked
5. User the regular key (slot is located above license plate near back-up camera, key goes in vertically)
Since yours will not open even with the key, a trip to the dealer may be in your future. Try one more time with the key, and while turning the key, pull firmly upward on the trunk. Or try pressing down on the trunk while turning the key, a latch plate may be out of adjustment causing it to bind.
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