Let me start at the beginning. In 2019 I suddenly had a buyer for my TA of over 30 yrs so was w/o a car for over a month. I was out of touch with all the changes. I didn't like anything I saw. I wanted something like I had, not all the stuff they put on them now. I went to almost all dealers in Schaumburg. In one of Mr. Perez's letters to the BBB or Atty Gen, he stated that I came in with a willingness to buy this car. Not true. I came in with questions and ended up negotiating for 10 days. He says we agreed on things, and we did, i.e. not paying $300 doc fee, reducing the plate fee from $151 to $26, a reduction in price by $1824, but when it was over and the paperwork was typed up, the finance mgr violently tore it out of my hands two separate times after mere seconds and literally ran from the room both times. It turned out he'd added the $300 doc fee back on in pencil, and there was a $175 plate fee and no evidence of an $1824 price reduction. I questioned him about some of the figures I'd agreed to which I didn't see and he told me "they're on there". He mysteriously disappeared afterwards so I couldn't talk to him. A few days later I was in the hospital for cancer surgery, which mgr. Bill Mitchell didn't want to believe. After that surgery I was in quarantine for some time. During this time Covid began so I was in quarantine for that too. When I was able, & after talking to Kia corporate, I set up a meeting with Mr Perez (who in one correspondence claimed he was in communication with me (which he wasn't) and I was uncooperative (just the opposite.) In the only meeting I've ever had with Perez he showed how he did reduce the $151 plate fee to $26 but he didn't say there would be a second plate fee of $175 added on. When $175 is added onto the remaining $25 plate fee, the total is $200 which is more than the $151 original plate fee. If a document is changed, it has to be approved by all parties or it's illegal, I did NOT agree to the things Mr Perez says I agreed to in one of his letters. I did not know he changed the numbers behind my back. We also set up a meeting with a new finance mgr. Tiffany Phillips. At one point she said, on tape, that the $300 doc fee "is not usually waived." Usually does not mean never so this also means that sometimes it is waived. Salesman Michael Mallory agreed to removing this fee. One of the first things we agreed to Tiffany refused to look at my videos of car dealers online telling what fees are legit and which are bogus. This way she has no comment nor does Mr. Perez. Mr. Perez continued to refuse to correct the $300 illegal change to the sales document. He claims to know nothing about it because "he wasn't there" but the evidence written by his employee is there.. He also will not say anything about the $175 doc fee that appeared out of nowhere separate from the original $151 fee I was quoted, or the missing $1824 price reduction witnessed by everybody in the dealership. I was the only one there at the time and the salesmen were standing 2 rows deep watching salesman Mallory and Mr. Perez and I negotiate. I watched them all nod simultaneously & in unison when Perez suggested the price reduction. In one of his letters, Mr. Perez claimed to authorities that I came in demanding money, commenting negatively on my purpose and attitude, in general slandering me. I did not act that way or demand money. I never did. I sat quietly in the meeting asking for an explanation of the totals on the receipt so I could understand it. If he had nothing to hide, why was he the one pacing and wanting the police to take me away for politely asking for an explanation and refusing,or being unable, to answer my few questions. I called his bluff and called the police myself who told me they would not come "because you did nothing wrong." Kia corporate refused to do anything. Before the Covid quarantine was relaxed I was diagnosed with 2 additional cancers for 3 now. I don't need to make waves, any infection can kill me but Mr. Perez is still more interested in stealing from a dying man. I think he was upset because I caught him in the act of doing what dealers are known to do to customers, and he got nervous. That's why he refuses to discuss certain facts. He can't but they won't go away. I've got the originals. Such as the blatantly illegal fake receipt on which he apparently wanted to show both our signatures which he (arrogantly, in my opinion, sent to authorities.) Actually, my copy does not have any signature by Mr. Perez or Bob Rohrman or any other representative. If he's trying to make it look legal with both signatures, he failed. Why does he need a fake receipt and fake signature to show an honest transaction? My copy does not have his signature and his copy does not have mine. I needed a car then and even more now with my illnesses. I made the mistake of believing our negotiations. I did not expect such fraud in the transaction. So I have the car now for 3 yrs & 10K mi. All this time I've been looking for help. Someone told me he may sue me for saying these things. I say bring it on. I have the original hard copy evidence, witnesses. He's the one who should be afraid to go to court. I want to see how he justifies his actions to a judge. It sickens me at his arrogance to laugh in my face at our meeting as if he can do anything and it also sickens me that so many people just accept it and not stand up for themselves. It looks like I caught him in the act and he's acting nervous about it which tells me I've got a case.