Kia Optima Forums banner
21 - 40 of 43 Posts

·
Registered
Joined
·
4 Posts
Is there a young child or young children that hang on the the windows putting pressure on it going up or down? Then each regulator would make sense. I have owned an old nissan maxima that each regulator had to be replaced as the plastic parts in the regulator failed each one at a time. The fact you hear a motor noise when trying to use the windows says that it is most likely a regulator/s.
 

·
Registered
Joined
·
3 Posts
"I have a 2016 Kia Optima with..."
The windows not working. What occurred to me is that if there's not enough current getting to the window motor, it might 'struggle' but not be able to move the glass. This could be due to the connector getting dirty/corroded due to water getting inside the window in rainfall and car washing. I'm not sure if the connector is exposed, usually they have o-rings or gaskets, but still they might be causing excess resistance and limiting the current to the motor.

I see a number of suggestions to check the switches, I think that's also good, but basically I suggest checking, cleaning, and greasing/protecting all the electrical connections. Also a good idea when you're inside the doors to look at the mechanicals, and make sure there aren't any broken parts, and also lube them up if it appears there are areas that should be greased (gear racks, pivot points, etc.) It sound to me like you have a possible problem of a combination of excessive electrical resistance reducing juice (that's a technical term...) to the motors, plus maybe extra mechanical resistance due to old grease. Worth clearing out this possibility before replacing motors, regulators, or switches, a little electrical contact cleaning and greasing is a cheap try at a solution.
 

·
Registered
Joined
·
14 Posts
Discussion Starter · #23 ·
Shouldn't this kind of thing be covered by the warranty on a 2016? 5 yrs / 60K miles, right? Or is this excluded in some fine print?
Thanks, I am looking into that right now. I believe the first owner bought the car in late 2015, but not certain what month. I'm below the 60K, but no idea about the 5 year mark. Isn't it whichever comes first, it'll end?
 

·
Registered
Joined
·
14 Posts
Discussion Starter · #25 ·
Is there a young child or young children that hang on the the windows putting pressure on it going up or down? Then each regulator would make sense. I have owned an old nissan maxima that each regulator had to be replaced as the plastic parts in the regulator failed each one at a time. The fact you hear a motor noise when trying to use the windows says that it is most likely a regulator/s.
I have a kid, but she didn't hang on the windows or anything Iike that. I had to window locks on most of the time anyway.
 

·
Registered
Joined
·
14 Posts
Discussion Starter · #26 ·
The windows not working. What occurred to me is that if there's not enough current getting to the window motor, it might 'struggle' but not be able to move the glass. This could be due to the connector getting dirty/corroded due to water getting inside the window in rainfall and car washing. I'm not sure if the connector is exposed, usually they have o-rings or gaskets, but still they might be causing excess resistance and limiting the current to the motor.

I see a number of suggestions to check the switches, I think that's also good, but basically I suggest checking, cleaning, and greasing/protecting all the electrical connections. Also a good idea when you're inside the doors to look at the mechanicals, and make sure there aren't any broken parts, and also lube them up if it appears there are areas that should be greased (gear racks, pivot points, etc.) It sound to me like you have a possible problem of a combination of excessive electrical resistance reducing juice (that's a technical term...) to the motors, plus maybe extra mechanical resistance due to old grease. Worth clearing out this possibility before replacing motors, regulators, or switches, a little electrical contact cleaning and greasing is a cheap try at a solution.
Well, about a year ago I had an issue with the dealership I bought the car from. I picked it up from an oil change and realized my butt was extremely damp when I got out of the car about 15 mins later. I called them and asked if they had anything to tell me about my car? He said that he didn't know what I was talking about. I informed him that I just got out of my car and my shorts were wet. He then said he thought they dried it enough and that the mechanic drove it out in the rain with the window down. I'm starting to think that may be the cause behind the issue because of your input about the switch getting wet.
 

·
Registered
2016 Kia Optima
Joined
·
8 Posts
2016 Optima LX I have had to replace all 4 window regulators over the last year and a half. the same issue on all 4 units the teeth disintegrated in the small plastic gear which the motor mounts into. As the second owner of this vehicle I was only able to get one replaced under warranty before I passed 60,000 miles.
 

·
Registered
Joined
·
14 Posts
Discussion Starter · #28 ·
2016 Optima LX I have had to replace all 4 window regulators over the last year and a half. the same issue on all 4 units the teeth disintegrated in the small plastic gear which the motor mounts into. As the second owner of this vehicle I was only able to get one replaced under warranty before I passed 60,000 miles.
Oh, wow. Thank you for telling me about your experience, that gives me a little hope that the warranty may cover some if not all the windows.
 

·
Registered
Joined
·
34 Posts
definitely sounds like the master window switch, i had the same issue, swapped it out with a switch from the junkyard and all windows were back to normal, till this day they still work, and it was only $20 or so. Just make sure you match the part number if you take this route , will look something like ta13561. Also check your fuses, always check your fuses first
 

·
Registered
2016 Kia Optima SXL
Joined
·
629 Posts
Shouldn't this kind of thing be covered by the warranty on a 2016? 5 yrs / 60K miles, right? Or is this excluded in some fine print?
+1 Unless you know for sure, give VIN to Dealer and get an answer. I think Oct '15 would have been earliest buy date (I'm Dec 23 '15) so 5 Yrs shouldn't be the issue.
 

·
Registered
Joined
·
2 Posts
ORIGINAL: I have a 2016 Kia Optima with, as of now, roughly 58,000 miles on it and have had it for a little over three years. When the first window (rear passenger) stopped working, it was between Oct. 2019 and Nov. 2019. Luckily, the glass was up, but neither switches would allow it to go up and/or down. The motor did, however, make a noise as if it were trying to go up and/or down. At the time, I didn't have the money to comfortably spare in order to fix said window. I figured I'd save up and get it fixed in a few weeks. Then, as I'm getting enough saved to have the first window fixed, window number two (rear driver) gave out with the same issue. It would make a noise, but nothing. Fast forward to March 2020, COVID is getting big and we're in shut down, then out goes the third window (passenger side). I wasn't so lucky with this one because it was all the way down. Same as the first two, makes noise, just won't go up and/or down. A couple of weeks ago, my final working window called it quits. Has anyone else had the same experience and does it sound like there may be something faulty with wiring? To me it's rather odd that all gave out within less than a year. Should I chance taking it to a Kia dealership and paying out of pocket for all four to be fixed or try to file a complaint with NHTSA? (I know it isn't technically a safety issue, but an issue nonetheless.)

UPDATE: I took my car to my local Kia dealership to see if my car was covered under the 60K mile warranty, per someone's advice on here. (Thank you, by the way.) Seems that all four of my regulators have gone bad. The employee I spoke with verified that my car is covered under warranty still and that he hadn't seen anything happen like that before. After about 30 more minutes a different employee approached me telling me my car was ready to go. As she walked me out to the car she informed me that they've been seeing this issue a lot recently on optimas and sportages. She believes Kia needs to do a recall on the windows because there is definitely something faulty in there. Now, these two employees sit right next to each other in the same space. He told me he's not seen anything like this and she's saying it's been happening a lot lately. Needless to say, I'm not a huge fan of this dealership (big fat liars). Didn't leave there on a good note a year ago because of a lie, but at about 45 minutes away it's the closest to me. Just going to get my car fixed and washing my hands of that place. Anyway, thank you to all for your input! I really appreciate it!

This exact thing has happened to my KIA Optima, starting at a few miles past 60K so I've been told it's not covered by the warranty. Several mechanics have told me the window regulators in these cars do not last more than 4 years. I've filed a complaint with KIA but nothing has happened so far. This part needs to be recalled, but KIA has not done so. This is a safety issue, as my windows will not stay closed and constantly fall down when I'm driving. It will cost me around 3K to fix all four windows. Laurie
 

·
Registered
Joined
·
1 Posts
ORIGINAL: I have a 2016 Kia Optima with, as of now, roughly 58,000 miles on it and have had it for a little over three years. When the first window (rear passenger) stopped working, it was between Oct. 2019 and Nov. 2019. Luckily, the glass was up, but neither switches would allow it to go up and/or down. The motor did, however, make a noise as if it were trying to go up and/or down. At the time, I didn't have the money to comfortably spare in order to fix said window. I figured I'd save up and get it fixed in a few weeks. Then, as I'm getting enough saved to have the first window fixed, window number two (rear driver) gave out with the same issue. It would make a noise, but nothing. Fast forward to March 2020, COVID is getting big and we're in shut down, then out goes the third window (passenger side). I wasn't so lucky with this one because it was all the way down. Same as the first two, makes noise, just won't go up and/or down. A couple of weeks ago, my final working window called it quits. Has anyone else had the same experience and does it sound like there may be something faulty with wiring? To me it's rather odd that all gave out within less than a year. Should I chance taking it to a Kia dealership and paying out of pocket for all four to be fixed or try to file a complaint with NHTSA? (I know it isn't technically a safety issue, but an issue nonetheless.)

UPDATE: I took my car to my local Kia dealership to see if my car was covered under the 60K mile warranty, per someone's advice on here. (Thank you, by the way.) Seems that all four of my regulators have gone bad. The employee I spoke with verified that my car is covered under warranty still and that he hadn't seen anything happen like that before. After about 30 more minutes a different employee approached me telling me my car was ready to go. As she walked me out to the car she informed me that they've been seeing this issue a lot recently on optimas and sportages. She believes Kia needs to do a recall on the windows because there is definitely something faulty in there. Now, these two employees sit right next to each other in the same space. He told me he's not seen anything like this and she's saying it's been happening a lot lately. Needless to say, I'm not a huge fan of this dealership (big fat liars). Didn't leave there on a good note a year ago because of a lie, but at about 45 minutes away it's the closest to me. Just going to get my car fixed and washing my hands of that place. Anyway, thank you to all for your input! I really appreciate it!
My optima has done the same thing...I've had to replace every window...they should reimburse me the money because obviously it's a defect
 

·
Registered
Joined
·
2 Posts
Let me set the record straight with these poorly designed Kia Window Regulators. No, it's not the master switch as each motor still works and makes the sound of it "wanting" to work. My wife has a 2016 Kia Optima LX (Florida) with 90K miles on it. In April, the rear passenger went out. Watched some videos, researched the method and for $250, that door was fixed. It's not hard at all, get the proper tools and you can do it. Fast forward to August 20, 2021. The front passenger window fails. On Sept 3rd, 2021 the rear passenger goes out and then TODAY, the Driver side WINDOW REGULATOR goes dead. The motor still hums likes its about to roll the window down, but nothin. Driver side window falls into the door panel, now I have to fish it out. The first one I replaced revealed wear in the plastic wheels . It's poorly and cheaply designed and any engineer that worked on this ought to be ashamed they put their name on this crappy design. It will cost us $1,000 just in parts to fix all of the windows. My Ford F-250 never had stuff like this happen to it's motorized windows. And it's a 2002 Ford F-250 with 218,000 miles on the meter.
 

·
Registered
Joined
·
2 Posts
Let me set the record straight with these poorly designed Kia Window Regulators. No, it's not the master switch as each motor still works and makes the sound of it "wanting" to work. My wife has a 2016 Kia Optima LX (Florida) with 90K miles on it. In April, the rear passenger went out. Watched some videos, researched the method and for $250, that door was fixed. It's not hard at all, get the proper tools and you can do it. Fast forward to August 20, 2021. The front passenger window fails. On Sept 3rd, 2021 the rear passenger goes out and then TODAY, the Driver side WINDOW REGULATOR goes dead. The motor still hums likes its about to roll the window down, but nothin. Driver side window falls into the door panel, now I have to fish it out. The first one I replaced revealed wear in the plastic wheels . It's poorly and cheaply designed and any engineer that worked on this ought to be ashamed they put their name on this crappy design. It will cost us $1,000 just in parts to fix all of the windows. My Ford F-250 never had stuff like this happen to it's motorized windows. And it's a 2002 Ford F-250 with 218,000 miles on the meter.
 

·
Registered
Joined
·
2 Posts
I am frustrated as well. I have a 2016 Kia Optima. Within a month I had three windows that went bad. I don't understand how three windows can go bad all at the same time. I had the driver window repaired and it was around $600 for one window. Both of my back windows have not been repaired yet. This is ridiculous. I am making a complaint directly to Kia regarding this issue. If anyone has any other suggestions I am open to them.
 

·
Registered
Joined
·
1 Posts
ORIGINAL: I have a 2016 Kia Optima with, as of now, roughly 58,000 miles on it and have had it for a little over three years. When the first window (rear passenger) stopped working, it was between Oct. 2019 and Nov. 2019. Luckily, the glass was up, but neither switches would allow it to go up and/or down. The motor did, however, make a noise as if it were trying to go up and/or down. At the time, I didn't have the money to comfortably spare in order to fix said window. I figured I'd save up and get it fixed in a few weeks. Then, as I'm getting enough saved to have the first window fixed, window number two (rear driver) gave out with the same issue. It would make a noise, but nothing. Fast forward to March 2020, COVID is getting big and we're in shut down, then out goes the third window (passenger side). I wasn't so lucky with this one because it was all the way down. Same as the first two, makes noise, just won't go up and/or down. A couple of weeks ago, my final working window called it quits. Has anyone else had the same experience and does it sound like there may be something faulty with wiring? To me it's rather odd that all gave out within less than a year. Should I chance taking it to a Kia dealership and paying out of pocket for all four to be fixed or try to file a complaint with NHTSA? (I know it isn't technically a safety issue, but an issue nonetheless.)

UPDATE: I took my car to my local Kia dealership to see if my car was covered under the 60K mile warranty, per someone's advice on here. (Thank you, by the way.) Seems that all four of my regulators have gone bad. The employee I spoke with verified that my car is covered under warranty still and that he hadn't seen anything happen like that before. After about 30 more minutes a different employee approached me telling me my car was ready to go. As she walked me out to the car she informed me that they've been seeing this issue a lot recently on optimas and sportages. She believes Kia needs to do a recall on the windows because there is definitely something faulty in there. Now, these two employees sit right next to each other in the same space. He told me he's not seen anything like this and she's saying it's been happening a lot lately. Needless to say, I'm not a huge fan of this dealership (big fat liars). Didn't leave there on a good note a year ago because of a lie, but at about 45 minutes away it's the closest to me. Just going to get my car fixed and washing my hands of that place. Anyway, thank you to all for your input! I really appreciate it!
I have a 2016 Optima and exact same thing is happening to me. First it was the driver side window and motor we’re still working then the rear driver side and then about a week later the rear passenger side and in the rear passenger side front just boom boom boom I don’t have a single working window in my car
 

·
Registered
Joined
·
2 Posts
ORIGINAL: I have a 2016 Kia Optima with, as of now, roughly 58,000 miles on it and have had it for a little over three years. When the first window (rear passenger) stopped working, it was between Oct. 2019 and Nov. 2019. Luckily, the glass was up, but neither switches would allow it to go up and/or down. The motor did, however, make a noise as if it were trying to go up and/or down. At the time, I didn't have the money to comfortably spare in order to fix said window. I figured I'd save up and get it fixed in a few weeks. Then, as I'm getting enough saved to have the first window fixed, window number two (rear driver) gave out with the same issue. It would make a noise, but nothing. Fast forward to March 2020, COVID is getting big and we're in shut down, then out goes the third window (passenger side). I wasn't so lucky with this one because it was all the way down. Same as the first two, makes noise, just won't go up and/or down. A couple of weeks ago, my final working window called it quits. Has anyone else had the same experience and does it sound like there may be something faulty with wiring? To me it's rather odd that all gave out within less than a year. Should I chance taking it to a Kia dealership and paying out of pocket for all four to be fixed or try to file a complaint with NHTSA? (I know it isn't technically a safety issue, but an issue nonetheless.)

UPDATE: I took my car to my local Kia dealership to see if my car was covered under the 60K mile warranty, per someone's advice on here. (Thank you, by the way.) Seems that all four of my regulators have gone bad. The employee I spoke with verified that my car is covered under warranty still and that he hadn't seen anything happen like that before. After about 30 more minutes a different employee approached me telling me my car was ready to go. As she walked me out to the car she informed me that they've been seeing this issue a lot recently on optimas and sportages. She believes Kia needs to do a recall on the windows because there is definitely something faulty in there. Now, these two employees sit right next to each other in the same space. He told me he's not seen anything like this and she's saying it's been happening a lot lately. Needless to say, I'm not a huge fan of this dealership (big fat liars). Didn't leave there on a good note a year ago because of a lie, but at about 45 minutes away it's the closest to me. Just going to get my car fixed and washing my hands of that place. Anyway, thank you to all for your input! I really appreciate it!
 

·
Registered
Joined
·
2 Posts
I also have a 2016 Kia Optima and both of my back windows have gone out - I took it to Kia and unfortunaly my car was no longer under warranty - I did not have the money to fix them so they no longer work but one of my friends at work has a Kia Sportage and she has had to have all 4 of hers replaced under warranty and now she just told me today that one of them is out again.
I honestly belive it is a warranty issue - Kia needs to persue the issue immediately.
 
21 - 40 of 43 Posts
Top