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Penney Kia - St. John's, Newfoundland

913 Views 1 Reply 2 Participants Last post by  bakshi6
Let me start off by saying, all my previous service visits to Penney Kia have been good, but not this time. In the end they did offer me a free next oil change but check out my recent service visit ordeal at:

Autos 101 Blog: Penny Kia Service Visit

Also, I'm not sure if anyone else on here lives in a cold climate, but the road salt is wreaking havoc with my aluminium sill plates!:cry:
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I read the blog post and I've had similar experiences with long waits at my dealer. When my XM radio stopped receiving a signal I waited there like 3 hours+ while they tried to figure out what was wrong. They had to remove/replace the radio unit and drop the headliner to investigate. I ended up calling a family member and got a ride home. In the end they had to order a part, keep the car overnight, and it was ready by late afternoon the following day. Thankfully I can work remote and had some flexibility with the scheduling.

Sorry to hear about your experience!

From now on with these type of issues, I have a ride on stand by in case the service visit goes really long.
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