I read the blog post and I've had similar experiences with long waits at my dealer. When my XM radio stopped receiving a signal I waited there like 3 hours+ while they tried to figure out what was wrong. They had to remove/replace the radio unit and drop the headliner to investigate. I ended up calling a family member and got a ride home. In the end they had to order a part, keep the car overnight, and it was ready by late afternoon the following day. Thankfully I can work remote and had some flexibility with the scheduling.
Sorry to hear about your experience!
From now on with these type of issues, I have a ride on stand by in case the service visit goes really long.
Sorry to hear about your experience!
From now on with these type of issues, I have a ride on stand by in case the service visit goes really long.
