I bought my Optima last month and yesterday it stalled out while I was in a parking lot, I restarted it and it stalled a few minutes later, after that it wouldn’t start. I scheduled a tow for this morning.
This morning we met the tow truck driver and when we got home I called the dealership. I was told the car was not there but it wasn’t unusual for multiple cars to come in at once. I was never able to speak to the service department directly but one of the sales people spoke to them three times for me.
The tow company swore it was at the dealership. Dealership swears it’s not here.
I am at the dealership now and it isn’t here. It also isn’t at the other two dealerships in the same chain and it’s not at the Kia dealership a quarter mile away.
The tow truck driver was supposed to be on his way wherever he left the car, picking it up if necessary. It was supposed to take 30 minutes. It has been over an hour and he isn’t here and I am about to call the tow company again because he was supposed to call when he got where he was going.
I am freaked out.
This morning we met the tow truck driver and when we got home I called the dealership. I was told the car was not there but it wasn’t unusual for multiple cars to come in at once. I was never able to speak to the service department directly but one of the sales people spoke to them three times for me.
The tow company swore it was at the dealership. Dealership swears it’s not here.
I am at the dealership now and it isn’t here. It also isn’t at the other two dealerships in the same chain and it’s not at the Kia dealership a quarter mile away.
The tow truck driver was supposed to be on his way wherever he left the car, picking it up if necessary. It was supposed to take 30 minutes. It has been over an hour and he isn’t here and I am about to call the tow company again because he was supposed to call when he got where he was going.
I am freaked out.