This.You should have requested the VIN, pics and a copy of the window sticker if you wanted to be sure before driving 1 mile. You could have also checked the dealer website.
I never hear from my KIA dealer. Except when they mail me their coupons discounting their service from "insane" prices to "ridiculous" prices.I haven't heard from my dealer or KIA and I bought on 10/31......anyone else experience this??
I bought mine 10/17 and the only person I have heard from is the lady from Kia that did the survey. I don't want to hear from the dealer unless I contact them with an issue. I have had no issues or problems of any kind yet.I haven't heard from my dealer or KIA and I bought on 10/31......anyone else experience this??
Use the post-sale customer survey to blast 'em. These are very important to most dealers.
Don't paint all Kia dealerships with the same brush because you had a bad experience with one or two. I did my own research and found the exact car I wanted with my handy dandy computer. The closest dealership that had what I wanted was 150 miles away. I called them, made an appointment and took off. They kept the appointment exactly as they promised but we didn't reach a deal that day. The next morning, they called me and we negotiated through 5 or 6 telephone calls until we had a meeting of the minds. I made an appointment to pick up my new car and everything went very smoothly. I got my car exactly like I wanted it with minimal hassle and it has been trouble free. You just need to make very sure everyone is on the same page with no misunderstandings. I think it helped that I had a free and clear 08 trade-in and a 825 credit score.
I traded in a free and clear 2015 and a credit score of 833. It is still tough to finalize business on a new car just by using a phone, no matter how many times you talk to the dealership. The best way of keeping everyone on the same page is by being there. Good luck with your purchase.