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I haven't heard from my dealer or KIA and I bought on 10/31......anyone else experience this??
 

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2012 KIA Optima
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144 Posts
You should have requested the VIN, pics and a copy of the window sticker if you wanted to be sure before driving 1 mile. You could have also checked the dealer website.
This.

Never trust car salesmen. The reason they sell cars is because they are lousy at saying "Would you like fries with that?"
 

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2012 KIA Optima
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I haven't heard from my dealer or KIA and I bought on 10/31......anyone else experience this??
I never hear from my KIA dealer. Except when they mail me their coupons discounting their service from "insane" prices to "ridiculous" prices.

Honestly I'm fine with that. I don't want them calling me. They're not my friends.
 

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I haven't heard from my dealer or KIA and I bought on 10/31......anyone else experience this??
I bought mine 10/17 and the only person I have heard from is the lady from Kia that did the survey. I don't want to hear from the dealer unless I contact them with an issue. I have had no issues or problems of any kind yet.
 

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Use the post-sale customer survey to blast 'em. These are very important to most dealers.

I bought my 2012 SX on 10/28. Since then, I've had 2 calls from the dealer asking me if I was still interested in buying a Kia (one of them from "our" salesman). I've not received any kind of survey. Probably just as well for them, since I don't think I'll be giving them any 10s.

Rich
 

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2017 Optima 2017 Horizon Blue Optima EX
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Admittedly some KIA dealerships are on the sketchy side. Forums like this should be able to weed them out. During my search for my 2012 EX Premium i went to 3 different dealerships in the Delaware valley region. The one closest to me, in a "airport auto mall" setting was probably the shadiest dealership that I had been to in my life! The other two were much better. I eventually bought from the dealership that was about 30 miles from me (Fred Beans KIA in Limerick, PA). The service was excellent, the entire process took less than 2 hrs all told from start to finish. I would definately buy from them again.
 

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2016 KIA Optima
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223 Posts
Don't paint all Kia dealerships with the same brush because you had a bad experience with one or two. I did my own research and found the exact car I wanted with my handy dandy computer. The closest dealership that had what I wanted was 150 miles away. I called them, made an appointment and took off. They kept the appointment exactly as they promised but we didn't reach a deal that day. The next morning, they called me and we negotiated through 5 or 6 telephone calls until we had a meeting of the minds. I made an appointment to pick up my new car and everything went very smoothly. I got my car exactly like I wanted it with minimal hassle and it has been trouble free. You just need to make very sure everyone is on the same page with no misunderstandings. I think it helped that I had a free and clear 08 trade-in and a 825 credit score.
I traded in a free and clear 2015 and a credit score of 833. It is still tough to finalize business on a new car just by using a phone, no matter how many times you talk to the dealership. The best way of keeping everyone on the same page is by being there. Good luck with your purchase.
 
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