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New member. Girlfriend just purchased a 2020 Kia Optima. Just got home and there seems to be no button backlights on the steering wheel controls, a/c/heat buttons, window buttons. Wondering if it's a fuse or if this car just doesn't come with backlighting for the buttons and they are also not glow in the dark.
 

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2012 Kia Optima
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Hello. I recently got a new Jeep and experienced a similar thing. Turns out there was a separate dial control to brighten or dim (or turn off) illumination on a variety of buttons including those on my steering wheel . This sounds exactly like what I encountered until i located the dial and turned it up. Which was located on the left side of the dash close to the steering wheel (of my jeep). Good luck!
 
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