I had my inner and outer tie rods replaced today. I turned the wheel to look at the work they did and noticed that the bellows boot appears to be disconnected from the steering box. You can see they used a zip tie to hold it in place (which I understand is standard practice since the steel clamp is one-time use) but perhaps it slipped out. When I called them, they seemed completely confused about the situation and insisted that I must've done something to cause the boot to slip out (between leaving the repair shop, going to the gas station and then going home, I only went about 3 miles so I'm not sure what happened). Could you review the image below and confirm my observations that the boot is disconnected? I offered to get a steel clamp to re-attach the boot. Would that be a better option than their zip tie method?
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