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2017 Optima LX 2.4L No Crank No Start New Battery

416 Views 16 Replies 6 Participants Last post by  hen176
Came out the other morning to run a couple of errands and this was my morning greeting. Original battery so I figured it probably just expired overnight. Had driven the car all day the day before, but knew that at almost 5 1/2 years old the battery had to be on borrowed time. Went to Costco and picked up an Interstate AGM H7 (94R) replacement and put it in. Same issue. Don't understand the overnight crap out as I searched for info that said some sort of reset was needed. Didn't really find anything concrete as I know radio settings would have to be done, along with driver side seat setting. I did see a key FOB reset (key in ignition) procedure as that would reset to factory default settings. Not sure how this shakes out with software upgrades that had been done over the years. Just had the illustrious Tik-Tok Anti-Theft Upgrade done. I certainly wouldn't want to delete that.
Anything you can share is greatly appreciated. Next step for me is to tap the starter, lightly, with a hammer and check fuses. Beyond fuses it would be to look at the starter relay. Don't have a multi-meter, unfortunately.
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Sounds like you already double checked battery terminals tightness.

So first thing in the morning, what is the sitting voltage of the new battery? S/B at least 12.7
Sounds like you already double checked battery terminals tightness.

So first thing in the morning, what is the sitting voltage of the new battery? S/B at least 12.7
Don't know; no multi-meter but the battery is brand new, purchased hours earlier from Costco.
Sounds like you already double checked battery terminals tightness.

So first thing in the morning, what is the sitting voltage of the new battery? S/B at least 12.7
Disconnected terminals yesterday afternoon to give it some time to think and maybe reset. Read a couple of reset procedures online ranging from holding down the lock feature on the keyfob for three seconds, while in the ignition with ignition turned on. Dashlights should blink and everything reset. Have not done that yet. Another fix with holding down window switches but that was for a push button ignition scenario, which I don't have. Reached out to the dealership service manager but have not heard back, thank you very much.
Just because the battery is new does not mean it's fully charged!
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Just because the battery is new does not mean it's fully charged!
UPDATE: Left the battery cables disconnected overnight to insure an ECU reset. Doing that disabled my key fob funtions, disabled the powers inside the car (windows, locks, radio, etc). Tried the key fob re-sync caper, putting it into the driver's side door lock and alternately turning it clockwise and then back 6 times or better. Supposedly the purpose is for you to head the locks actually activate and engage once again. No bueno. Did the same for ignition and that was a no go, as well. Disconnected everything again last night. Heading out there to see if I can start with restoring the key fob to operational status. Hate like **** to have this thing towed to the dealer. Worst of it is, I can't lock the other doors.
Are your symptoms the same as just burned out fuses?

Have you pulled the fuses and tested them? Sorry but if you have electrical problems, you really need to break down and buy a multimeter for testing. You can't just eyeball the fuses. You can find them for around $10 on Amazon, but maybe you can find them for under $20 at Harbor freight maybe? Just the cost will pay for itself because it helps you avoid replacing perfectly good things and finding only what is broken.

Maybe describe if you have any symptoms, that aren't the same as having bad fuses, like does your car do something in particular that could not be caused by a bad fuse?
Thanks for getting back to me. I have pulled all of the applicable fuses in the box under the hood. I hear what you're saying about using a tester on the fuses. The run of the mll "forked" fuses usually have burn/scorch marks visible to the naked eye or you can see the break in the filament. The two strings of heavier amperage multi-fuses look like brand new. I would need a test for the starter relay or get bold or stupid and jump the relay to see if the starter turns that way. Going to head to Autozone and have my new battery load tested, hook up the battery cables, and then attempt to re-sync my key fob first. If the battery shows 12 volts or better, I plan to jump it to see if that bears any fruit. Like to see power restored to the locks, windows, etc. for starters.
Not familiar with the anti-theft mod to prevent theft, but if that fix involves electrical connections, double check it. Wish you had a battery charger so you could make sure the battery was fully charged. Sometimes the last repair or fix done to the car is the issue. I just assisted with a 2020 Camry repair. Cruise control would quit working, traction control light and collision avoidance light would come on if you turned the headlights on in the car. Last repair was an aftermarket taillight assembly because the stock one had a crack. Sure enough, it was the taillight. Put in a stock $300 taillight, everything works fine again. So many systems connected to the computers in these cars.

My battery died abruptly at just over 5 years. It really went abruptly. Same AGM type battery. No "slow cranking" before hand to warn me the battery was getting old. So I am wondering if these cars are super sensitive to low voltage to where nothing works? Guess you could rule that out by trying the jump-start.
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Not familiar with the anti-theft mod to prevent theft, but if that fix involves electrical connections, double check it. Wish you had a battery charger so you could make sure the battery was fully charged. Sometimes the last repair or fix done to the car is the issue. I just assisted with a 2020 Camry repair. Cruise control would quit working, traction control light and collision avoidance light would come on if you turned the headlights on in the car. Last repair was an aftermarket taillight assembly because the stock one had a crack. Sure enough, it was the taillight. Put in a stock $300 taillight, everything works fine again. So many systems connected to the computers in these cars.

My battery died abruptly at just over 5 years. It really went abruptly. Same AGM type battery. No "slow cranking" before hand to warn me the battery was getting old. So I am wondering if these cars are super sensitive to low voltage to where nothing works? Guess you could rule that out by trying the jump-start.
Thanks for your input. I don't know the extent of the Anti-Theft Software Upgrade. Logic tells me there should have been a problem from the time the dealer did the upgrade. Can't be sure. I did take the battery to Autozone to have it checked two days ago. Came back with a reading of 87% charged and 800CCA. Put the battery back in the car, hooked it up, and nothing except for the usual dash lights and chime as I turned the ignition to start. Pulled my wife's car into the driveway, hooked up jumper cables, and it wouldn't turn a lick. Got one click on two straight attempts and then not even a click afterwards. Went through another exercise i saw on Youtube. Key in the ignition, turn to On then Off quickly. Supposedly resets the computers. All I got on the 4th attempt was a chirp from the horn.
Tried doing it while depressing the door toggle in the unlock position (Another video suggesting this way to also get the key fob recognized). This procedure did not activate the locks or even got a chirp from the horn. As I mentioned before, all of the fuse and multi-fuse in the engine compartment fuse box appear not to be scorched or the filaments broken. Next I'll pull the driver's side fuses and look there. Looking at information about remote keyless fob frequencies. I think the key here is to get the system to recognize the key because disconnecting the battery for days should be suffient enough to reboot the ECUs. That's logic and common sense; Doesn't mean it works that way.
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Could all your symptoms be explained by having a bad ignition switch?

If not, maybe you have a combination of problems, which will cause a lot of confusion. Ideally, you can use proven techniques to rule out easy things, so you don't end up barking up the wrong tree.

What techniques have you used so far - do I have the list correct?

  1. Check some of the fuses (not all fuses, not multimeter, visual only)
  2. Replace battery and confirm replacement battery tests out good
  3. Disconnect and reconnect battery overnight to allow car computer to reset
  4. Toggle ignition switch
  5. Toggle door lock switch

Steps 2 and 3 are great and helpful, but steps 1, 4, and 5 are probably not going to help rule out anything.

There are steps you can consider doing, which rule out problems definitively:

1. Check if the engine is seized by trying to turn it over manually using a wrench
2. Test the starter motor directly by connecting it to 12 V
3. Test all fuses with multimeter
4. Identify specific electrical symptom and then follow the specific test procedure to verify the circuit affected by the symptom
5. Look inside the engine to see if a squirrel chewed up your wiring

It seems like you have a problem with the starter system, and also a problem with electronics generally. I feel like even if you fixed the problem with the no-start, you still have problems with the indicator lights not working properly.

But, if your ignition switch is bad, then that might cause all the symptoms you are having I think? It's hard to tell exactly what problems you have, maybe you can list them out specifically using a numbered list like:

1. no starter operation
2. such and such indicator light fails to illuminate
3. such and such indicator light fails to turn off
etc.

A common problem that can cause no crank no start is a simple problem with the brake switch or the little bumper that the brake switch interacts with, either of those can fail and create your symptoms. The car will refuse to crank or start as if you aren't holding down the brake pedal because the brake switch stops working. Is your car behaving like that, as though you are trying to start it without pressing the brake pedal?

If you list each specific symptom out, we might see some pattern and narrow down the possible causes, whether it's the brake switch, the ignition switch, or some combination of problems that cannot be caused by a single point of failure.
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Hey King, thanks for all of your input. I've had enough fun and upon further review, I'm going to have it towed to the dealership, from where I bought it. At the time of purchase I bought an extended warranty, as this was a first time Kia purchase. Historically, the last number of cars I bought were Hondas and Nissans, with one Ford Taurus SEL in the mix.
So today, after getting no response to two emails sent to the service manager (a note mentioned in the extended warranty), I will pay him a visit today with warranty and emails in hand. Thanks Again, as I will post what they found.
UPDATE 2017 KIA OPTIMA LX 2.4L: I was able to use a YouTube hack to finally start the car, just after making towing arrangement with my extended warranty company. Called them back to say I wouldn't need their services. Drove the car around with three instrumentation lights lit on the dash that did not go out. They were Emissions, TPMS, and the Stability Control Indicator. Drove around for 15 minutes returning to the front of my house, just in case to make towing a bit more accessible. I turned the car off and waited a couple minutes before trying to start it again. Did so and it started but not with the Emissions Light OFF, leaving the other two.
Longer story shorter, I drove to the dealership and dropped the car for electrical diagnsis which I believed would be covered by my extended warranty. The tech made a note than I pulled a 40amp fuse in the engine compartment fuse box and put it back into the wrong space. I never touched a 40 amp fuse and proved it to the dealership as I had taken precautionary pics of the fuse box to compare it the rendering in the owners manual. When I got the car back, having read the report, I got home, popped the hood and opened the fuse box. The 40 amp fuses were in the exact spot when I first took the pic. I took another one with time stamps on both and sent them to the general manager and service manager. I was told because of "what I did" the extended warranty would pay. The dealership refunded my money but really never identified the problem.
Compounding the problem was when I picked the car up that evening the oil pressure indicator light started to flicker and them illuminate at a standing stop. Of course they couldn't take the car right away. I had to leave the car days before the new appt date as I heading out of town.
Came back to find they replaced a "faulty" oil sensor/sending unit, fully covered. Sort of relieved for the time being; thought of impending engine failure, so common with this engine.
So from the time I picked up the car from the oil sensor repair on Saturday, May 13th to Sunday, May 21st when leaving for Canada, I used the car sparingly through the week, putting very few miles on the car.
Drove 468 miles to Montreal, Canada on the 21st; no problems. Yesterday, the 22nd went on a couple of errands.
This morning, the 23rd, went to take my granddaughter to school and the car would not start. Chimes work, dash illumunates, radio lights up, map lights work, turn signal running lights illuminate but not the bright and no headlights. Brand new battery as I posted in an earlier post. Something is draining the battery. As I mentioned before, the illustrious TIK TOK Challenge Anti Theft Software Upgrade done almost two months, the previous issue with no crank, no start, and fuse pull accusation, and the oil light, have me pissed. I honestly don't know what the tech who accused me of pulling and misplacing the fuse actually did to resurrect the power functions that were not working. The Anti-Theft Software Upgrade I was told disabled the use of my remote starting device and that Kia was working on a fix. Told that it didn't matter if it was a Kia Remote Start or an after market one. The software upgrade took them all out. I filed with the NHSTA. Was this the culprit/the beginning of the journey down this road. Kind of strange on the drive from the second visit to the service dept for the inoperative powers and such, oil pressure indicator light illuminates on the dash in the span of 4 miles. Now this in another country. Going to check the battery, put it on a trickle charge and see if I can start the car and limp home on this coming Sunday. Wrote the dealership earlier this morning. Of course, have not heard back from them. Will be visiting corporate headquarters upon my return.
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UPDATE 2017 KIA OPTIMA LX 2.4L: I was able to use a YouTube hack to finally start the car, just after making towing arrangement with my extended warranty company. Called them back to say I wouldn't need their services. Drove the car around with three instrumentation lights lit on the dash that did not go out. They were Emissions, TPMS, and the Stability Control Indicator. Drove around for 15 minutes returning to the front of my house, just in case to make towing a bit more accessible. I turned the car off and waited a couple minutes before trying to start it again. Did so and it started but not with the Emissions Light OFF, leaving the other two.
Longer story shorter, I drove to the dealership and dropped the car for electrical diagnsis which I believed would be covered by my extended warranty. The tech made a note than I pulled a 40amp fuse in the engine compartment fuse box and put it back into the wrong space. I never touched a 40 amp fuse and proved it to the dealership as I had taken precautionary pics of the fuse box to compare it the rendering in the owners manual. When I got the car back, having read the report, I got home, popped the hood and opened the fuse box. The 40 amp fuses were in the exact spot when I first took the pic. I took another one with time stamps on both and sent them to the general manager and service manager. I was told because of "what I did" the extended warranty would pay. The dealership refunded my money but really never identified the problem.
Compounding the problem was when I picked the car up that evening the oil pressure indicator light started to flicker and them illuminate at a standing stop. Of course they couldn't take the car right away. I had to leave the car days before the new appt date as I heading out of town.
Came back to find they replaced a "faulty" oil sensor/sending unit, fully covered. Sort of relieved for the time being; thought of impending engine failure, so common with this engine.
So from the time I picked up the car from the oil sensor repair on Saturday, May 13th to Sunday, May 21st when leaving for Canada, I used the car sparingly through the week, putting very few miles on the car.
Drove 468 miles to Montreal, Canada on the 21st; no problems. Yesterday, the 22nd went on a couple of errands.
This morning, the 23rd, went to take my granddaughter to school and the car would not start. Chimes work, dash illumunates, radio lights up, map lights work, turn signal running lights illuminate but not the bright and no headlights. Brand new battery as I posted in an earlier post. Something is draining the battery. As I mentioned before, the illustrious TIK TOK Challenge Anti Theft Software Upgrade done almost two months, the previous issue with no crank, no start, and fuse pull accusation, and the oil light, have me pissed. I honestly don't know what the tech who accused me of pulling and misplacing the fuse actually did to resurrect the power functions that were not working. The Anti-Theft Software Upgrade I was told disabled the use of my remote starting device and that Kia was working on a fix. Told that it didn't matter if it was a Kia Remote Start or an after market one. The software upgrade took them all out. I filed with the NHSTA. Was this the culprit/the beginning of the journey down this road. Kind of strange on the drive from the second visit to the service dept for the inoperative powers and such, oil pressure indicator light illuminates on the dash in the span of 4 miles. Now this in another country. Going to check the battery, put it on a trickle charge and see if I can start the car and limp home on this coming Sunday. Wrote the dealership earlier this morning. Of course, have not heard back from them. Will be visiting corporate headquarters upon my return.
I'm curious what an emissions light on the dash looks like?
I'm curious what an emissions light on the dash looks like?
It looks like the profile of an engine (sideview).
It looks like the profile of an engine (sideview).
A check engine light? what is the code? even if the light is not on still there should be a stored code. if u don't have a scan tool just go to a local parts store and they'll scan it free.
A check engine light? what is the code? even if the light is not on still there should be a stored code. if u don't have a scan tool just go to a local parts store and they'll scan it free.
Hey Chauncey, I'm not having that problem now with lights on the dash. That was the initial problem when the car wouldn't start. I should have taken the car, once I was able to get it started to the local Autozone. Understand, though, AutoZone and similar stores use low end OBD-2 scanners, so no guarantee a code gets picked up. Took it there when the oil light came on and no codes were thrown. Yesterday, afternoon I put my son's smart charger on it and left it overnight. The car started this afternoon (twice). Taking it to the local dealer for a charging system check.
UPDATE: Overnight on a smart charger an the car started this afternoon. Still going to the local dealer here for a charging system diagnostic. Got a long ride home on Sunday (470 miles).
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