When we bought our new SXL I stopped by Discount Tire and bought their certificates to cover tire damage and lifetime rotation and balancing. Today I took it in to have the first balance and rotation done and when I told the guy I wanted a 5 tire rotation I got that old "deer in the headlights" look. Then he said, "How do you want them rotated?" So, as I like to be prepared at all times, I handed him a piece of paper with the rotation pattern on it. He looked at it and said, "Oh, can I have this to staple to the work sheet?" I told him that was why I brought it. Got them rotated and balanced and then put the paper in the glove box with their paperwork so I'll have it next time.